Totally agree about patient portal use AND bringing back in for virtual ‘results’ visit!

I feel for the OB/Gyn who submitted the question. I see 75-80 patients a week and charting is always a challenge. Unlike SHU, really prefer to chart in my in-between patient moments and call patients at other times. I feel like inevitably patients don’t answer the phone when I call and then call the office back 5 minutes later when I am back in the exam room leading to a crazy game of phone tag. I also much prefer portal messages for conveying lab results whenever possible for this reason. Also, if I think results are likely to generate a ton of questions (a new patient with a complicated diagnosis) I will schedule a virtual visit to review labs (one Covid bright spot!). Still charting is an epic task (oops, no pun intended) and the more you can automate with templates etc. the better!